At RILA we understand that due to unexpected circumstances you may need to cancel your trip and withdraw from the program. To ensure a smooth and fair cancellation process, we have established the following cancellation policy:
In case of a student/participant’s withdrawal from the program
The following conditions apply to a student/participant who withdraws before the Enrollment deadline, whether or not he/she has already sent the required documents and fees: the application will be cancelled and no other fee except the application fee will be required (any other fees already paid will be reimbursed).
The following conditions apply to a student/participant who has completed their enrollment by sending their Registration form, and notifies RILA of their decision to withdraw from a RILA program:
- After registration deadline, but at least three months preceding the day classes begin in that course (e.g., if classes begin on June 1st, then on or before March 1st), the student/participant will have to pay 100% of the rent for the apartment assigned to them plus one-third of tuition;
- Between 3 months and 1 month before the beginning of classes (e.g., if classes begin on June 1st, then between March 2nd and May 1st), the student/participant will pay 100% of rent plus two- thirds of tuition;
- Less than 1 month before the beginning of classes (e.g., if classes begin on June 1st, then on or after May 2nd), the student/participant will pay 100% of rent plus 100% of tuition and all expenses. (The optional Italian language class is also not refundable.)
This cancellation policy applies to all students who will find themselves in the situation described, with no exceptions. If you have any questions, you may contact us at info@rilarts.org
In case of programs cancelled by RILA
If exceptional circumstances (e.g.; natural disaster, pandemic, war) force RILA to cancel a program before it starts, RILA will offer all students the option to defer enrollment to the following edition of the program. In case a student declines that option, RILA will retain 30% of tuition. Any remaining amount paid for tuition and all fees paid to RILA for other expenses, except for rent, will be refunded in full. In those cases in which rent has been paid to RILA, it too will be refunded by RILA minus any non-refundable deposit withheld by the apartment owner or residence rental agency. (That will vary depending on the accommodation type and rental agency terms. RILA will work to determine the best possible terms for its students.)
